Questions and answers
- What can I upload?
- Scans and phone photos of drawings, and PDFs: PDF, JPG, PNG, TIFF, HEIC or WEBP. Each PDF page counts as one sheet.
- What do I get back?
- For every sheet, an AutoCAD DWG and a PDF. One ZIP holds them all. Logos on an imported PDF come as image files in the same ZIP: keep them in the same folder as the DWG.
- Is the text editable?
- On scanned sheets, yes: the lettering is read and placed as text. On PDFs that came out of a CAD program, the line work is exact and the lettering is kept as shapes for now, so it looks right but is not yet text.
- Which AutoCAD versions can open the DWG?
- You choose when you send: AutoCAD 2018 and later, 2013 or 2010.
- How long does it take?
- Minutes for most requests. You can watch each sheet on the request page and download the sheets that are ready before the rest are done.
- How many sheets are free?
- Every account starts with free sheets. Your account page shows how many are left. For more, write to us.
- How long do you keep my drawings?
- 24 hours after a request is delivered. Then the files you uploaded and the files we made are deleted. Download your ZIP before that.
- Where are my drawings processed?
- They are stored with Cloudflare, redrawn by AutoCAD at Autodesk in the United States, and the lettering is read by Anthropic's Claude. The privacy page has the details.
- Can you change a drawing, not only redraw it?
- Yes. Send the drawing with your red-line markup as a markup edit, and an engineer makes the changes.
- How do I sign in?
- With your LinkedIn account. We take your name and email from it, nothing else.
Something else? Contact us.